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Management Profiles

FlexiGroup’s strong and effective executive management team underpins our success. With a focus on supporting our people to build a stronger business, these individuals are industry professionals with deep experience in finance, technology, product, and risk.

Rebecca James

Rebecca James

Chief Executive Officer

Rebecca joined FlexiGroup in October 2018 as Chief Executive Officer, bringing her innovative, inclusive and motivational leadership style to her responsibility for leading FlexiGroup’s continued growth and development.

Rebecca has lengthy experience in leading strategic and marketing functions having been Chief Marketing and Enterprise Officer for Prospa, following her nearly four years as Chief Marketing Officer for ME where she led the product and customer experience teams, and oversaw ME’s very successful external and internal rebranding project. During her time at ME Rebecca was voted #12 in the top 50 CMOs in Australia.

Prior to joining ME Rebecca had had a long and successful career at customer experience agency Lavender, including 7 years as managing director.

Rebecca holds a Bachelor of Business – Marketing from the University of Technology, Sydney, and has also completed the Stanford University Design Thinking course.

Ross Aucutt

Ross Aucutt

Chief Financial Officer

Ross has over 20 years of international financial services experience. He has held senior finance management roles in large and complex global financial institutions covering finance, treasury, M&A and capital markets with Royal Bank of Scotland Group plc, Westpac Banking Corporation and Barclays PLC in both London and Sydney.

Prior to joining FlexiGroup in January 2017, Ross was Group Treasurer at Latitude Financial Services where he was responsible for creating a treasury function, including ground breaking funding programmes, interest rate and FX risk management and governance forums reporting to the Board of Directors.

Ross holds a Masters of Finance from London Business School, and is a qualified ACA and a member of Chartered Accountants Australia and New Zealand.

Liz McCarthy

Liz McCarthy

Group Chief Customer Officer

Liz joined FlexiGroup in 2018 to lead the customer focus across the business driving customer programs to maximize customer satisfaction, acquisition and retention. With over 20 years senior management experience in both Financial Services and Aviation industries Liz has responsibility for product, operations, marketing, customer insight and user experience across all the FlexiGroup businesses.

Liz has lived and worked extensively in Asia, and has lead large scale digital transformation and brand building programs with Macquarie Bank and Jetstar Airways.

Liz holds a Master's in Marketing from the University of Technology, and a Bachelor of Arts from the University of Sydney.

Libby Minogue

Chief Revenue Officer

Libby is an experienced executive with expertise in driving strategy and digital transformation across sales, technology, product and consumer marketing. Most recently, Libby was the Executive General Manager of Media, Content and Marketing at the REA Group (realestate.com.au). Libby worked at the REA Group for the last three years and prior to that she was at MCN as National Director of Content and Partnerships. She also spent a number of years in the US in senior executive sales roles at Fox Cable Sports.

In addition to her new role with us, Libby sits on the board of Tennis Australia (she loves sport!) and was Deputy Chair of the Interactive Advertising Bureau up until December 2018. In 2014, she was the inaugural Winner of the B&T Women in Media Award for Strategy.

Tim Lord

Chief Credit Officer

Tim joined FlexiGroup in July 2018 as a consultant, before being appointed to the role of Chief Credit Officer in September 2018. Tim has an extensive background in credit and collections, built during a 20 year career with Dun & Bradstreet (now illion), where he held a number of management and leadership roles, culminating in his appointment as President of Australia & New Zealand in 2011.

After finishing with D&B in 2014, Tim formed Anteris Consulting, a specialist agency with a primary focus on credit risk. During his time consulting, Tim undertook numerous assignments for publicly listed companies and Government Agencies, assisting with the development of credit risk strategies, decisioning models, collections automation and compliance frameworks.

Natalie Nicholson

Natalie Nicholson

Chief People & Culture Officer

Natalie joined flexigroup in May 2019 in the role of Chief People & Culture Officer. With 20+ years of national and international expertise in HR and strategic commercial roles, Natalie was previously on the Executive teams at Challenger, CBA and ING. In 2017 she joined the Department of Prime Minister and Cabinet on a six-month secondment through Chief Executive Women and CBA. Natalie is a Graduate of AICD.

Matt Beaman

Matt Beaman

Group General Counsel and Group Head of Operational Risk & Compliance

Matt joined FlexiGroup in September 2013, bringing more than 20 years’ private practice and in-house legal experience in banking and finance with a focus on small- and large-ticket asset finance transactions. Prior to joining FlexiGroup, Matt held roles in private-practice environments with leading domestic and international law firms.

Matt was the Chief Legal Counsel for CIT Group Asia-Pacific from 2005–2009. From October 2009, Matt was Deputy General Counsel of Lloyds Banking Group Australia (Lloyds International) and was elevated to the position of General Counsel in March 2012.

Nagib Kassis

Nagib Kassis

Chief Information Officer

Nagib has over 20 years of technology experience, most recently as the GM of Data, Digital & Innovation with Allianz Australia where he was responsible for driving the strategic direction of digital and data initiatives. He is also active in the Australian fintech start-up community as a mentor to up & coming start-ups and is an advisor to a venture capital company.

Prior to his role as GM of Data, Digital and Innovation, he held a number of senior positions in Allianz in Australia and overseas:

  • GM, IT Strategy and Transformation for Allianz Australia
  • Head of IT and Business Alignment
  • Global Head of Sourcing and Procurement for Allianz
  • Deputy Head of Infrastructure & Operations team for Allianz Australia
 

Nagib holds a Bachelor of Information Systems from The Australian Catholic University.

Isobel Rogerson

Company Secretary

Isobel joined FlexiGroup in November 2018, following nearly nine and a half years at Members Equity Bank Limited, where she was Company Secretary and General Counsel, leading a team of legal and governance specialists. Prior to joining ME Isobel had worked in various roles at UBS Australia, and prior to that in the Wealth Management division of the National Australia Bank.

Isobel is a lawyer by training and worked in private practice for a number of years before moving into financial services. She holds her Bachelor of Laws and Bachelor of Economics from the University of Adelaide.

Chris Lamers

Chris Lamers

Chief Executive Officer, NZ

Chris joined the FlexiGroup team in April 2017 as CEO of FlexiGroup NZ. He brings a strong marketing, sales and innovation background to FlexiGroup and is focussing on creating a strong team culture, and mutually beneficial customer and retailer partnerships. Key product lines include Q Card, Q Mastercard and partnerships with leading retailers including Farmers and Flight Centre.

Previous roles include more than three years as Sovereign’s chief marketing officer, where Chris undertook a number of significant developments, including establishing an online sales channel, customer engagement programmes, and data analytics functions.

He was previously with Loyalty New Zealand (Fly Buys), first as head of marketing, then as head of customer engagement (incorporating marketing and sales) and lastly as interim CEO.

In that time, he re-launched the Fly Buys brand, developed and launched a partnership with Air NZ Airpoints, and led the implementation of marketing strategies that grew both membership numbers and revenue while reducing marketing costs.

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